Privacy Policy
Monitored Therapeutics Website Privacy Policy Statement
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we may collect from your use of our website. Privacy policies for our applications as located on separate links on our website. This Privacy Policy is not a contract and does not create any legal rights or obligations.
Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through our website that you download and use. If you have any questions about your data collected and stored by MTI, you can contact our Privacy Officer at privacyofficer@monitoredrx.com.
By using our website, you agree to the collection and use of information in accordance with this policy. Except as written in any other disclaimers, policies, terms of use, or other notices on this website, this Privacy Statement and the Terms of Use are the complete agreement between you and Monitored Therapeutics with respect to your use of this website.
Information Collection and Use
We may collect information about the device you use to access our services, including browser type and version, operating system device model, and screen resolution. We also collect information about how users interact with our website, including the pages visited, time spent on pages, your session duration, navigation paths and your interactions such as button clicks, video plays and form submissions. We may also collect information about how you arrived at our website, including referral sources (e.g., search engines, social media, direct access) or marketing attribution data. We do not knowingly collect information from children under 13.
Our website uses cookies or similar tracking technologies to distinguish between new and returning users, understand usage patterns or estimate general geographic location (e.g., city/region level). You may disable cookies via your browser settings.
How Do We Use the Collected Information
We use collected information to analyze and improve website performance and usability, understand user behavior and engagement, optimize content and user experience, monitor and troubleshoot technical issues, and measure effectiveness of marketing and outreach efforts. We do not use this information to directly identify individual users. We use third-party analytics services, including Google Analytics, to collect and process the information described above. We retain analytics data only as long as necessary.
Does MTI Ever Share Personal Information With Third Parties?
MTI will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Statement. MTI does not sell, rent or trade personal information of any user. It does not use any personal information for marketing purposes without written consent of the user.
How Does MTI Use and Protect My Information?
Protecting Personal Information: We take security seriously and take a number of steps to protect your personal information. MTI has implemented security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These include physical, electronic and managerial safeguards to protect the information we collect in accordance with our Privacy Policy. While we have implemented security measures, please keep in mind that “perfect security” does not exist on the Internet or elsewhere and no transmission of information is guaranteed to be completely secure. In particular, e-mail sent to MTI may not be secure, and you should therefore take special care in deciding what information you send to MTI via e-mail.
How To Contact Monitored Therapeutics, Inc.?
If you have questions or comments about this Privacy Statement, please contact us here.
Monitored Therapeutics, Inc.
5160 Blazer Pkwy
Dublin, OH 43017
1.614.761.3555
privacyofficer@monitoredrx.com
Rights Under State Privacy Laws
While these rights vary depending on where you are, you may have some or all of the following rights:
- You may have a right to know of or confirm the existence of your personal data, any processing we do with it, and review our practices of data collection and processing, such as knowing what categories of personal data we process, our purposes of processing, and categories of party to whom we disclose.
- Access and portability: you may have a right to access your personal data, accessing specific pieces of information, and knowing to which third parties your data was disclosed. You may have a right to obtain a copy of your data, including in a machine-readable format.
- Correction: you may have a right to correct or amend your data if it is incomplete, inaccurate, or outdated.
- Deletion or elimination: you may have a right to request your personal data be deleted or eliminated. Subject to applicable law, regulations and agreements you have signed with third-parties, we may deidentify this data in certain circumstances.
- Restriction: you may have a right to restrict processing of your data in some circumstances, such as if processing is excessive or unlawful, the accuracy of the data is contested, the controller no longer needs the data for its primary processing purposes but is needed for legal or compliance purposes, or if (in California) the data is sensitive personal data like health information and it is being used for purposes beyond those reasonably necessary to perform services or provide goods requested.
- Objection and opt-out: you may have a right to object to or opt-out of processing of your data in certain circumstances, including in cases where that data is used to make certain decisions or profiles about you by automated or artificial means, used for historical or scientific research, or used to place automated/prerecorded voice telephonic messages to you in some cases.
- Consent: you may have a right to consent, and to withhold or withdraw that consent, for some practices, including processing of sensitive personal data or data on children, or where we use consent as our lawful basis for processing or transfer. If you withdraw consent, we will not further collect or process the personal data covered by that consent unless allowed or required by applicable law.
- Non-discrimination: you will not be discriminated against for your exercise of your rights. This does not necessarily include, depending on applicable law in your jurisdiction, cases where a difference in price or services offered is reasonably related to the value provided by your data, or where you consent to participate in a voluntary loyalty or similar incentive program.
- Complain externally: you may have a right to complain to a regulator, including a Data Protection or Supervisory Authority, a trade standards authority, or a public advocate (such as a state attorney general), if you are not satisfied with our response to your request, such as not having responded to you within a reasonable time or you disagree with our determination, or have concerns about our data practices. If you ask us, we will try to provide you with information about complaint pathways that may be open to you depending on your location and circumstances.
Submitting a Request or Inquiry
For US data subject rights requests contact us via email at privacyofficer@monitoredrx.com or call us at our 1.614.761.3555.
Your request will be confirmed within ten days of receipt, and we will respond within 45 days, unless shorter periods are required by law. If we need more than 45 days, we will notify you that your request is being delayed.
We can only respond to your request if it is verifiable. This means we are obligated to take reasonable steps to verify your identity or your authorized agent’s authority and your right to access the information you request. In the process of verifying your request, we may contact you to ask for additional information that will help us do so, including government-issued IDs containing your name and address, utility bills containing that same information, and/or unique identifiers like usernames. We will only use that additional information in the verification process, and not for any other purpose. Once we have received and verified the requested information from you, we will contact you with our response to your request, including any data, if applicable. If we do not hear from you or are unable to verify your identity for the request, we will contact you to inform you that we cannot process your request because we cannot verify your identity.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Changes To This Privacy Policy
This Privacy Policy is effective as of March 20, 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
